WhatsApp Business is a free messaging and video calling app that expands for business users from the original version of WhatsApp personal. As an official app from Meta, WhatsApp Business will help you a lot in communication, teamwork, and managing your workgroup.
About WhatsApp Business
WhatsApp Business is a communication app that falls under the category of business applications. The app is designed for small business owners and entrepreneurs who want to connect with their customers and manage their online presence efficiently.
WhatsApp Business allows business owners to create and customize a business profile that includes their business name, description, contact information, and website. This feature helps customers easily identify and connect with a business.
WhatsApp Business provides business owners with a range of messaging tools to manage their customer conversations efficiently. These tools include quick replies, labels, and automated messages, which can be customized to provide personalized responses to frequently asked questions.
WhatsApp Business offers a catalogue feature that enables businesses to showcase their products and services with images and descriptions. This feature makes it easy for customers to browse through a business’s offerings and make purchases directly on the app.
WhatsApp Business can also be accessed on a desktop or laptop through WhatsApp Web. This feature allows business owners to manage their conversations and respond to customer queries from their computers, making it easier to manage their online presence.
Verified business accounts
WhatsApp Business provides a verified account badge for businesses that have been authenticated by WhatsApp. This badge helps customers trust and verify the authenticity of a business account.
WhatsApp Business allows business owners to create broadcast lists to send messages to multiple customers at once. This feature helps businesses quickly and efficiently communicate with their customers and keep them updated on new products or services.
In conclusion, WhatsApp Business is a communication app that provides small business owners with a range of tools and features to manage their customer conversations and online presence efficiently. With business profiles, messaging tools, catalogue feature, WhatsApp Web, verified business accounts, and broadcast lists, WhatsApp Business is a must-have app for businesses that want to connect with their customers and expand their online reach.